Guiding you home since 1993
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Guiding you home since 1993

Emergency Contacts

Emergency Telephone Number

Please find emergency contact details for contractors and services. This facility is for use only in the event of emergencies occurring out of our normal working hours of Monday to Friday 9am to 5pm except Thursday when we open at 10.30am:

Terms and Conditions
Only existing clients may use this emergency service, all tenants should report communal defects directly to the property Landlord or Agent.
It is the sole responsibility of the reporting home owner to provide accurate telephone contact and address information to the contractor and arrange for access to the property.
Attending contractors may request a copy of the last common charges invoice as proof of ownership.
In order to mitigate loss, the contractor will only take action to secure or temporarily repair any defect found with a report being supplied to our office the next working day.
Where a repair is subsequently found to be private in nature, home owners will be jointly liable for all labour and material costs incurred up until the point of identification. Thereafter, the costs of any private repairs instructed will be the responsibility of the individual home owner.
Calling out a contractor out of normal working hours will incur higher than normal hourly charges. Home owners should only utilise this service where absolutely necessary.

General Emergency Repairs

JPW general repairs

Central heating gas services

ELES Electrical

Energy Providers

British Gas
0800 111 999

EDF Energy
0800 111 999

0845 27 27 999

Scottish Hydro
0800 300 999

Scottish Power
0845 27 27 999

Lift Contractors

Pickerings Europe Limited
0141 771 7575

Schindler Lifts
01932 758 100

Satellite TV Provider

Sky Television
08442 411 653

Telephone Line Provider

British Telecom
0800 800 154

Water Authority

Scottish Water Authority
0845 600 88 55

For all other routine repairs please call 01292 317507 or email [email protected]