Emergency Telephone Number
Please find emergency contact details for contractors and services. This facility is for use only in the event of emergencies occurring out of our normal working hours of Monday to Friday 9am to 5pm except Thursday when we open at 10.30am:
Terms and Conditions
Only existing clients may use this emergency service, all tenants should report communal defects directly to the property Landlord or Agent.
It is the sole responsibility of the reporting home owner to provide accurate telephone contact and address information to the contractor and arrange for access to the property.
Attending contractors may request a copy of the last common charges invoice as proof of ownership.
In order to mitigate loss, the contractor will only take action to secure or temporarily repair any defect found with a report being supplied to our office the next working day.
Where a repair is subsequently found to be private in nature, home owners will be jointly liable for all labour and material costs incurred up until the point of identification. Thereafter, the costs of any private repairs instructed will be the responsibility of the individual home owner.
Calling out a contractor out of normal working hours will incur higher than normal hourly charges. Home owners should only utilise this service where absolutely necessary.
General Emergency Repairs
JPW general repairs
07709123068
Central heating gas services
07944642253
ELES Electrical
07925585946
Energy Providers
British Gas
0800 111 999
EDF Energy
0800 111 999
EON
0845 27 27 999
Scottish Hydro
0800 300 999
Scottish Power
0845 27 27 999
Lift Contractors
Pickerings Europe Limited
0141 771 7575
Schindler Lifts
01932 758 100
Satellite TV Provider
Sky Television
08442 411 653
Telephone Line Provider
British Telecom
0800 800 154
Water Authority
Scottish Water Authority
0845 600 88 55
For all other routine repairs please call 01292 317507 or email [email protected]